NHS servicePharmacy First
A convenient same-day assessment for common, uncomplicated health concerns, with clear next steps.
- Get support quickly for everyday health concerns
- Understand what you can do now and what to watch for
- Leave with a clear plan and practical self-care advice
- Feel reassured after a private, respectful conversation
Timely help for common conditions
Talk through your symptoms and get clear guidance on what you can do today and what to do next.
Safety-focused advice
We check for warning signs and help you understand when you may need a different level of care.
Clear next steps
Leave knowing what support is appropriate, how to use any recommended treatments, and when to follow up.
How It Works
- 1Your discussion is handled sensitively, with time to ask questions and talk through any worries.
- 2We ask structured questions to understand what is going on and to support safe, appropriate decisions.
What we provide
These are the key things you can expect from your consultation.
Symptom review
A targeted discussion about what you are experiencing, how it started, and how it is affecting you.
Self-care plan
Practical steps you can take at home, including hydration, rest, and symptom relief options where suitable.
Safety-net guidance
Clear advice on what changes to look out for and when you should seek further assessment.
Follow-up advice
Guidance on what to do if symptoms do not improve as expected and how to access the right help.
Who this service is for
This service is for anyone planning a trip who wants personalised travel health advice.
Adults managing everyday symptoms
For common issues that are uncomfortable or worrying but not complex or long-standing.
People who need timely guidance
If you want a same-day conversation and practical advice without waiting for a routine appointment.
Anyone unsure what care is needed
If you are not sure whether self-care is enough or if you should be seen elsewhere.
Frequently asked questions
What is Pharmacy First for?
It is for assessing common, uncomplicated health concerns and helping you understand the best next steps, including self-care and suitable treatment options where appropriate.
What happens during the appointment?
You will be asked a few focused questions about your symptoms and health history, then you will get practical advice and a clear plan for what to do next.
Do I need to bring anything with me?
If you can, bring a list of your current medicines and let us know about any allergies, past reactions, or relevant medical conditions.
How do I know if this service is suitable for me?
If you have a common health issue and you are unsure what support you need, this is a good place to start so you can be guided to the right option.
What happens after the appointment?
You will leave with clear guidance on what to do now, what to expect over the next few days, and what changes would mean you should seek further help.
